Why freightways
What are the benefits of partnering with Freightways Global Solutions?
1. Local Knowledge, Global Expertise & Reach
A Kenya-based, reliable, innovative and proactive independent freight forwarder and contract logistics partner with a deeper understanding of Kenya-specific issues and global trade lanes, hubs and international trade dynamics such as national supply chain disruption in the wake of the coronavirus crisis, or shipping goods to the EU after post the signing of the EPA. At Freightways, we provide pro-bono consultancy to our clients on matters shipping, customs, international trade, regulatory and industry changes.2. Personalized Service and Partnership Approach
Service excellence is a key constant for us. We’ve worked with many of our clients for years, and have developed close business relationships and in-depth knowledge of each client’s unique needs. At Freightways, We treat your cargo as our own and seek to partner for the long-term and accommodate our partners unique needs in times of growth, urgency, expansion to new markets, crisis and low business cycles. We value partnerships that creates a more intimate relationship that can later lead to improved services for your business.3. Price Competitiveness
We have innovative digital tools and networks that allow us to shop around, choose the best, most competitive carrier for each individual job, and have more control over transit times and routes. Unlike a multinational forwarder that only works, for example, with their office in Germany ,at Freightways, we have more than 10 contracted partners in Germany whom we source rates and pick the most competitive thus enabling our partners access the best solutions and rates from the market. We have access to real-time airline and ocean carriers rates and schedules ranked on the basis of lowest, transit time, sustainability and validity.Due to lower overhead, expenses, and vast carrier options, we offer lower freight rates. Our participation in freight networks allows us to work with different agents to find you the best prices.
4. Greater Flexibility
Freight forwarding isn’t just about sending your goods via sea, road , rail or air freight. It also involves transporting those goods overland to and from the port/airport at either end, storing goods in warehouses prior to shipping or on-route, and packing goods for transit. Many of the bigger freight forwarders don’t support on such, and lack the flexibility to provide valuable add-on services.We possess more carrier choices which allow us to select the best route, carrier and price combination for your company. Our Digital Solutions and operations are adapted more easily as well, allowing us to cater directly to importers and exporters.
5. Agile & Business Acumen
The ability to quickly react to changing circumstances is a key factor in in business. As a general rule, many forwarders and logistic service providers operate by processes and protocols, which may constrain you in terms of agility and flexibility. Due to their extensive number of shipments, big forwarders and logistics service providers have to operate like clockwork and do not have time to deal with unexpected situations. Moreover, hierarchic management is the most common leadership style in such companies and this can also lengthen the decision-making process.At Freightways, you will benefit from a smaller business with a flat management structure, which facilitates swift decisions. Should your requirements change along the way, we are sensitive to the fact that a small delay to your shipment can cost your business thousands of dollars. That is why they focus on getting your shipment to its destination without delay or penalties.
When handling shipments, we are very flexible when selecting the correct overseas agents and can easily switch service providers as needed to accommodate your shipping needs.
6. Monitored and Vetted
As a member of three leading global freight networks, we are regularly vetted and monitored which keep us accountable by setting ethical, financial and operational standards to maintain our memberships. Most multinational forwarders and logistics service providers do not have a vetting process and are not allowed be a part of these networks. We are a member of the leading freight networks where more than 90% of the companies are IATA certified with decades of experience in end-to-end integrated logistics.7. Faster Decision Making
We have a have a very short chain of command, allowing for quicker decision-making. This translates into faster turnaround times for quotes, quicker problem-solving during disruptions, and a more responsive overall service. At Freightways, we give immediate answers and swift resolutions to arising issues while keeping the client fully updated through a dedicated account manager and access to a the client-branded online access portal CRM, we are not bogged down by bureaucracy and layers of approval in an industry where every minute of delay is expensive. Our Directors intentionally meet with each and every new client as part of the needs understanding and onboarding process. If a shipment faces an unexpected delay, we quickly assess the situation and implement a BCP solution that save our client time and money. This agility is a powerful asset in the fast-paced world of freight forwarding.8. No one looks after a business as well as the Owner
In freight forwarding and logistics, one small mistake or delay can cost your business thousands of dollars; at Freightways, we focus on ensuring your cargo arrives to destination without delay or penalties, and more importantly, we see our clients as a partners, rather than a number on the monthly sales report. We go out of our way and do everything in our power to resolve arising issues with a sense of urgency.
The benefits of outsourcing logistics operations to Freightways
- Better visibility over the supply chain
- Low procurement costs
- Better market transparency for goods and services
- Reduced order cycle times
- One-stop solution for contacting supply chain vendors
- Minimum inventory wastage
- Improved end-customer experience
- Risk mitigation and resilience
- Data-driven decision making
- Technology integration
Our philosophy: Delivering on our customers’ expectations
We listen to our partners/customers, treat their businesses like our own and deliver on their expectations from us(service-wise, cost-wise , quality-wise, time-wise, product-wise) while addressing the major challenges of our time – all thanks to our dedicated teams and their unwavering commitment to excellence.
Technology-visibility & reporting
Today’s consumers, more informed and tech savvy, want autonomy and expect instant access to information when it comes to interacting with companies they do business with. They want the ability to find answers and solve issues independently, on their own schedule, without long waits on hold, or sending emails without knowing if or when they’ll receive a response.
At Freightways, our customers are granted access to a branded dashboard that offers a convenient way to manage tasks. This space allows clients to streamline their operations, including reviewing offers, managing bookings, monitoring shipments, and handling invoices. It also incorporates an action notification system which is an integrated alert system that informs clients of crucial actions and updates in one place and available several language options including English, Arabic, Dutch, Spanish, French, Polish and Chinese.
Sustainability
Our values extend beyond our people and customers to how we treat our planet and the communities where we do business.
We are committed to promoting the human rights and wellness of our employees, customers and supply chain partners and advancing sustainability across our operations. We believe the business practices of the past are not effective enough to achieve the transformational environmental and social change our world needs today. And that change starts with us.
